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The German Institute für small and medium sized enterprises - The board


Hagenstrasse 3, D-14193 Berlin, Germany

Tel.: +49 / 30 / 8940 - 8450, Fax: +49 / 30 / 8940 - 8444, mail:


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Dispute resolution - Subject to possible relevance: The European Commission provides a platform for online dispute resolution (OS): We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.


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